For clients in or about to enter the construction phase, please find below a series of questions asked by past clients in this project stage.
We have published these unedited questions and answers to help guide and educate future clients.
We have named this section "What Goes Wrong" as things do go wrong when building. Hundreds of individual selections, components, and 50+ trades and professionals need coordination and communication.
Our business has a systems-first approach to problem-solving.
Please take the time to read, and ask any additional questions by completing the form at the bottom.
On average, there are 50 trades and employees per extension and building project.
These trades and trade partners run their own businesses as well. To get the best trades, for example, plumbers or electricians, they will have employees, to deal with the demands.
When timetables get pushed back generally because of delivery delays or progress slowed by inclement weather, we then have to play catch up with the sequential stages of the project.
The administration involved in trying to organise and coordinate all the affected trades can become complicated.
It may be challenging to have all the different trades specifically contact each project owner when they will be onsite, and this is a task that we can't reasonably or honestly meet.
If you wish to ask for a period to be blocked out, we can arrange this, but we will need fair notice as it is hard to cancel trades within a handful of days' notice.
When scheduling jobs, we factor rain delays and public holidays, but supply delays are much harder to factor in because the national suppliers are very hard to get predictive data from.
We will send you a weekly PDF calendar of the future project work and stages to assist with the planning so you can organise your days.
We are now building our application where the weekly and forecast calendars will be live and interactive. As of June 2023, it was in the test stage https://constructioncalendar.com.au/
It's very frustrating for our employees and trade partners when 95% of deliveries arrive on site, and we are waiting on a few items (5%) to complete the project stage or component.
We often can only complete a stage when all the relevant items from suppliers have been delivered and completed. For example, if we are completing a specific stage.
Hence why delivery delays have been our major time delay issue and have caused frustration for customers; we have built two tools and systems that track delivery orders and can now track when an entire order is not complete.
We then log the supplier into our construction alert report, which can be included in you, the customer. Then daily, the supplier is emailed and called to remind them to complete the item delivery.
When deliveries are made on-site, our site coordinators audit the deliveries to ensure that all items are supplied and that this delivery form is uploaded to our database!
We hope this will help mitigate some of the additional delays being experienced.
We are developing a real-time construction calendar: constructioncalendar.com.au, which we aim to deploy in September 2023; that will be updated daily and sync with trades, suppliers and customers.
The below image shows the weekly PDF calendar that a customer receives:
Site Camera Website
Project Documents Website
Construction Calendar Website